Privacy Policy

(DBA: Premier Wellness Florida)
Last Updated: May 7, 2025

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES.

NOTE: Our Notice of Privacy Practices is a separate document that explains how your Protected Health Information (PHI) may be used or disclosed in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).

1. Introduction

This Privacy Policy (“Policy”) describes how Premier Wellness Florida (“we,” “our,” “us”) collects, uses, maintains, protects, and discloses information when you visit https://getthinfl.com or interact with any digital communications, online forms, or telehealth services we may provide (collectively, the “Platform”).

Use of our Platform indicates that you have read, understood, and accepted this Privacy Policy and our Terms of Use. If you do not agree to the terms herein, please do not use the Platform.

This Policy does not apply to any third-party content, websites, or services that may link to or from our Platform.

1. Information We Collect

We may collect the following types of information:

1. Personal Information

Includes but is not limited to:

• Name, phone number, email, address, date of birth
• Payment and billing information
• Information collected in forms, during calls, chats, or emails
• Any content you submit voluntarily, including testimonials or feedback

2. Health-Related Information

• Medical history, symptoms, treatment plans, medications
• Clinical communications with our providers and staff

3. Automatically Collected Data

• IP address, browser type, device type
• Operating system, access time, referring URLs
• Cookies and similar tracking technologies

4. Information from Third Parties

We may receive data from:

• Service providers (e.g., Stripe, Meta, Google Analytics)
• Referral sources (social media, search engines, affiliates)
• Communication platforms used for appointment bookings or telehealth

III. How We Use Your Information

We may use your information to:

• Provide medical or wellness services
• Manage your account and appointments
• Process payments securely
• Improve our services and website functionality
• Send appointment reminders, newsletters, or marketing (only if opted-in)
• Comply with legal and regulatory obligations
• Personalize your experience on our Platform

1. Disclosure of Your Information

We may share your information:

• With healthcare providers involved in your care
• With HIPAA-compliant service providers (e.g., labs, pharmacies, billing software)
• To comply with federal/state law or court orders
• In business transfers (e.g., mergers or acquisitions)
• With marketing or analytics partners (only non-PHI unless expressly authorized)

We do not sell your PHI. Any sharing for advertising purposes is done only with aggregated or anonymized data unless you provide consent.

1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze traffic via Google Analytics
• Improve user experience
• Track ad performance via Meta Pixel, Google Ads, or Bing

You can manage cookie preferences through your browser settings.

1. Data Security

We implement industry-standard measures to protect your data. However, no system is 100% secure. We encourage users to maintain the confidentiality of their login credentials and to use secure devices when accessing the Platform.

VII. Your Choices

You may:

• Opt out of marketing emails at any time
• Request access to or deletion of your data (as permitted by law)
• Update your contact or personal information
• Disable cookies in your browser settings

VIII. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store data from minors.

1. Notice for California Residents

If you are a California resident, please refer to our CCPA Privacy Addendum for details on your rights under the California Consumer Privacy Act, including the right to:

• Know what information is collected
• Request deletion
• Opt out of the sale of your personal information
• Not be discriminated against for exercising your privacy rights

1. Third-Party Links

Our Platform may link to external websites (e.g., Facebook, payment processors). We are not responsible for the privacy practices of these websites. Please review their policies separately.

1. Changes to This Policy

This Privacy Policy may be updated from time to time. The “Last Updated” date at the top reflects the latest revision. Continued use of our Platform after changes indicates acceptance of those changes.

XII. Contact Us

For questions about this Privacy Policy or our privacy practices, contact: